Before we sell a new instrument, all new fretted instruments (including acoustic, electric, and resonator guitars, banjos, mandolins, and ukuleles) received by
Elderly Instruments are inspected and set up by our Repair Shop personnel. If we find a problem with an instrument, we fix it or return it to the supplier.
Likewise, we ensure that all used and vintage instruments are restored or repaired as needed to be in good working order.
We also make sure that an instrument maintains its vintage or collectible value on the assumption that “less change is more” to an older instrument.
Instruments marked AS-IS are exceptions to the above.
As well as performing work for Elderly Instruments, our Repair Shop accepts repairs from customers.
You can count on receiving the same kind of top notch service for your instruments as we perform on our own.
Elderly Instruments has been servicing and repairing instruments since 1972. We were among the first stores to establish the policy
of inspecting every instrument that we sell. New and used instruments all receive adjustments and repairs, as necessary, to ensure the
best playability. Click here for the details of our inspection/adjustment process for new instruments.
Our shop is roughly 3000 square feet and includes a spray booth and machine room. The current staff of 11 has over 250 years (combined) of experience in this field. Our high standards were originally set and maintained by some of the most talented people in the industry, including past repair shop managers Bart Reiter (renowned banjo builder) and T. J. Thompson (vintage Martin specialist & guitar builder). Current shop manager and head repairman Joe Konkoly has continued the tradition of excellence set by his predecessors. He and the rest of the current repair staff have developed new techniques and also stay on top of the latest developments in guitar restoration and repair.