WORK FOR ELDERLY
Elderly Instruments is a fretted and stringed musical instrument dealer, founded in 1972. We specialize in new, used, and vintage instruments, and pride ourselves on being a trusted source for musicians worldwide.
Elderly Instruments’ staff of highly experienced musicians and music lovers gives us an ability to assist every customer in many ways that others cannot. It is important that Elderly employees continue to develop their in-depth knowledge of musical instruments (vintage and new), so we can offer the best service possible. Our people are equally as important as our instruments!
Now Hiring!
Shipping / Receiving Staff
Classification: Non-Exempt
Position Type: Full Time
Supervisor: Shipping Manager, Shipping Director
Supervises: Self
Hours: Minimum of 70 hours biweekly or other if PT
Compensation: $15 per Hour
Summary/Objective: Ensure shipments are accurate, timely and labeled correctly. Assist team with communications by attending team meetings and communicating across departments in a timely and professional manner. Use scanners, software programs and standard operating procedures to efficiently ship orders using the correct method and packaging.
Objective #1: Shipping Merchandise (Small Goods & All Instruments)
● Print customer order “pick tickets” - list of orders and merchandise to be shipped ● “Pick” merchandise - locating merchandise, bringing to shipping department to be packed (efficiently - quick and accurate)
● “Pack” merchandise - determining correct packaging (box/ship material) per order (order specified, free shipment, oversized, etc)
● Secure merchandise to prevent damage during transit (locally, nationally, and internationally)
● Print shipping label
Objective #2: Receiving
● Unload Trucks
● Receives merchandise (small goods & instruments), all deliveries and incoming mail
● Document number of packages received (daily) - number of packages per service
● Reconciling invoices against merchandise received
● General inspection of all merchandise and incoming packages, including instruments
● Enter information into backend system (s)
● Prepare merchandise for putouts and/or setup
Objective #3: General Warehouse Maintenance
● Organizing and Maintaining Stock - Bin locations, clearing put out racks, reconciling merchandise against invoices, customer orders, and internal systems
● Inventory Counts - assuring the number of items in each bin location is recorded correctly in our backend system
● Restocking ship materials (boxes, tape, fill, etc)
● Minor grounds keeping (parking lot clean up/salt, weeding, etc)
● Minor building maintenance (light bulb changing, clearing old offices/spaces, etc)
Success Metrics – Shipping/Receiving:
1. Low to zero incorrectly shipped products.
2. Timely responses in #shipping slack channel, shipstation, etc
3. Actively keep updated stock of shipping supplies and other daily closing procedures.
Elderly Instruments Core Values:
Knowledgeable - We are the ambassadors of fretted and stringed instruments. As a team, we are the experts that help all musicians better their craft. If we don’t know an answer, we acknowledge that and try to find out. Our knowledge and willingness to grow is the backbone of Elderly Instruments.
Community Focused - We understand that all Elderly stakeholders create our world. We consider all parties when making decisions and always try to positively interact with customers, coworkers, vendors, and fans of Elderly.
Enthusiastic - We share our customers' passion for all music, and this is demonstrated in how we approach our work. We are proud to assist every step of the way.
Authentic - We believe our reputation is upheld by our honesty. We strive to remain genuine and empathetic when interacting with our customers, coworkers and Elderly stakeholders.
Resilient - We pride ourselves on standing strong through internal and external hardship. We trust each other and our ability to creatively adjust and adapt as needed.
Results-Oriented - In every aspect of Elderly, the end result is how we maintain our reputation. Every perfect setup and repair, timely package, and friendly interaction builds a lasting positive impression on our customers. They deserve to trust that we'll get the job done correctly.
Key Competencies:
1. Effective Communication (electronic & verbal)
2. Time Management
3. Technology Efficient - System procedures, including data input, touch screen scanners, etc
4. Team Player
5. Accuracy
Other Areas of Responsibility: Other duties as assigned as needed. This includes but is not limited to, special projects, grounds maintenance, minor building maintenance, and assisting other departments in completing their responsibilities.
Work Environment: This job primarily functions out of the Elderly Warehouse, but is required to work throughout the entire facility (36,000 sq ft).
Physical Demands: This role is required to have full mobility or ability to maneuver themselves through the entire Elderly facility or wherever merchandise is stocked. This role is also required to manually verify merchandise in many aspects of the workload (picking, packing, receiving, inventory maintenance). This role requires a substantial amount of physical labor and individuals must be able to move up to 45 lbs regularly throughout the day.
Travel: Travel is minimal (up to 1-5 times annually) and all expenses are paid by Elderly Instruments.
Education or Experience Requirements: High school diploma or equivalent.
Work Authorization/Security Clearance: Must have authorization to work in the United States.
Benefits available (full time): Health insurance or Alternative Health Insurance (Alt-HI) payments in lieu of health coverage, Dental and Vision insurance, Life and Disability coverage, Hospital, Critical Illness, Accident and Cancer Indemnity plans, Retirement plans (with company match), Flexible Spending Accounts (FSA), Six paid holidays and Paid time off.