Elderly Instruments COVID-19 Customer Safety Precautions
Last Updated 11/23/2020

Here at Elderly Instruments, we’re doing all that we can to keep our customers and staff safe. From pandemic safety guidelines to infrastructure investments for when we can—finally—have a full, lively showroom, our staff is working with you, the music enthusiast, in mind. We are actively implementing measures to ensure Elderly continues to be your home-away-from-home in the Lansing community for many years to come.


New lights/duct filtration system

When we reopen to the public, you may notice things have brightened up a bit—and it won’t be from just our smiling faces! By the end of November, we’ll have updated all of our overhead lights in the building to LED. In addition to the lights, a REME HALO® Air Purification System will be installed in our HVAC ducts by spring. The mechanism will help us all breathe easier when in the building, and even kills 99% of sneeze-borne germs within three feet of the sender! 


Updated mask requirements

As the pandemic has progressed over the past nine months, there has been a lot of fluctuation in mask wearing and medical advisory surrounding whether or not we should wear a face covering at all. New research from the CDC shows that wearing a well-fitted mask over the nose, mouth and chin while in public benefits the wearer as well as those with whom they come into contact. This news has helped encourage our employees and appointment-only guests to continue to wear face masks at all times while inside the building, and curbside customers to wear a mask when interacting with our employees. We also happily provide a disposable surgical mask to anyone without a face covering, wearing less effective coverings (such as a face shield without a mask, neck gaiters or bandanas) before entering our building or speaking with employees curbside. 


Disinfection efforts

In addition to our cleaning crew disinfecting the high-touch surfaces throughout the building, employees from each department use 99% Isopropyl Alcohol to wipe down frequently contacted areas in their workspaces. There is hand sanitizer available at the entrance of most doorways in Elderly and we always encourage our staff to wash their hands often, for 20 seconds or more. We’ve also implemented air purifiers throughout the building while we await the completion of the REME HALO® installation in the next couple of weeks. 


COVID Coordinator

At the beginning of October, we welcomed a COVID-19 Coordinator to our staff. When she’s not assisting our Executive Director, Mackenzie is diligently reading and researching new information related to the pandemic. If you have been yearning to make an appointment to stop by Elderly but have questions or concerns regarding what the experience will be like due to our safety guidelines, send her an email at mackenzie@elderly.com and she’ll get back to you as soon as possible.