Placing and Picking Up Curbside Orders

Call 517-372-7890 to arrange a curbside pickup order. This is to ensure we have your items in stock.

You will receive an email when your order is ready to be picked up.

All orders can be picked up between 11:00 am to 7:00 pm ET Monday - Friday and 10:00 am to 6:00 pm on Saturdays.

All same day pick up orders must be placed by 2:00 pm ET

When you arrive, call 517-334-5811  and provide the following:

    1. Your name (or name of person picking up the order)
    2. Order number
    3. License plate or make and model of your car.

 

We will bring your merch to you - please do not leave your vehicle.

If an order is not picked up, it will wait for the next day's pickup time.

How to Arrange for Instrument Repair

Call 517-999-9830 to discuss your needs with a repair person. Please do not arrive outside of scheduled appointments.

Repair hours:
11:00am - 7:00pm Monday - Friday ET
10:00am - 6:00pm Saturday ET

Information we ask you to have ready to discuss

  • Make / Model / Year
  • Work you’d like done [Repair / Appraisal]
  • Date and time you will be dropping off/picking up your instrument

 

How to Arrange for Instrument Appraisal

Call 517-999-9835 to discuss your needs with an appraiser. Please do not arrive outside of scheduled appointments.

Appraisal hours:
12:00pm - 6:00pm Monday - Friday ET
12:00pm - 5:00pm Saturday ET

Information we ask you to have ready to discuss

  • Make / Model / Year
  • Sell, trade or consign intentions
  • Date and time you would like to drop off your instrument

 

How to drop off instrument(s) for Repair / Appraisal

Go to our parking area behind the store: 1100 N. Washington, Ave. Lansing, MI 48906

There is a marked door to the far left on our loading dock for Repair/Appraisal pick up and drop off.

Call 517-999-9830 and let us know you’re here.

An Elderly Instruments Employee will come and meet you and take your instrument at the door. We will verify instruments at this time.

Do Not Expect Same Day Service For Any Instrument Repair/Appraisal

 

How to pick up instrument(s) from Repair / Appraisal

Once you have arrived at the Repair/Appraisal Curbside door, give us a call and we'll be out with your instrument.

 (517) 999-9830 - Repair Department
11:00am - 7:00pm Monday - Friday ET
10:00am - 6:00pm Saturday ET

(517) 999-9835 - Appraisal Department
12:00pm - 6:00pm Monday - Friday ET
12:00pm - 5:00pm Saturday ET