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Email:
For customers in the USA:
General questions & comments: web@elderly.com
Problems / Complaints problems@elderly.comFor customers outside the USA:
All international questions: international@elderly.comPlease include your full name and address within your message. It is helpful if you also include your customer number if you know it. If you are asking about an existing order, please include the order number if you know it. Telephone numbers:
- (888) 473-5810....Orders Toll-Free from within the USA.
- (517) 372-7890....Orders / Customer Service (Mon-Fri 9-7, Sat 9-5 Eastern Time)
- (517) 372-7890....International Service (Monday-Friday 9-5 Eastern USA Time)
- (517) 372-4161....Record An Order (24 Hours A Day)
- (517) 372-7880....Showroom (M-T-W 11-7, Th 11-9, F-Sa 10-6 Eastern Time) map and directions
- (517) 372-7898....Repair Department (for fastest service, please use phone instead of email)
- (517) 372-5155....FAX
Mailing Addresses:
Postal mail:
Elderly Instruments
PO Box 14210
Lansing, MI 48901 USAShipping:
Elderly Instruments
1100 N. Washington
Lansing, MI 48906 USA
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showroom 517-372-7880 | mailorder 517-372-7890 | fax 517-372-5155| toll-free: (USA only) 888-473-5810Email: web@elderly.com