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Repair Shop New Instrument Inspection and Setup Procedure

All new musical instruments that are received by Elderly Instruments for sale to our customers are inspected and setup for great playability by our Repair Shop personnel. If there is some problem with the instrument, we either fix the problem or send the instrument back to the supplier.

LSW, Carlos, Dave

Workmanship - Structural Integrity
We begin with an overall inspection of the instrument, assuring that all joints (braces, bridge, neck, binding, pickguard, etc.) are solid, tight, and secure.

Workmanship - Cosmetics
The finish is checked for any flaws, scratches, or other defects. Buffing and cleaning are performed as required, but for less costly instruments, cosmetic issues are determined by each specific company's production standards, and minor flaws may still be present. Instruments with more serious cosmetic issues are rejected and returned to the manufacturer.

Carlos Setting up Guitar

Neck Angle
We check the neck to be sure that it is not twisted or excessively bowed and that the neck angle is sufficient to allow for proper string height and saddle height.

Fret Integrity
We inspect the frets to ensure that they are seated properly, dressed evenly, with the proper polish and crown. Minor fret problems are addressed as required.

Hardware and Electronics
All tuners, bridges, pickups, switches, and other hardware are checked for proper function. We ensure that all volume and tone controls and pickup selectors, etc., operate properly, free from noise. Minor adjustments or repairs are completed when necessary.

This is the most important step in the process. We check the truss rod for proper function, the nut slots for proper height, and the saddle for proper string height, ensuring that the instrument is playable with correct intonation. The notes that you play all the way up the neck will be in tune relative to the note played on the first fret.